top-notch threads

Purely Sustainable

By sourcing the finest raw materials and overseeing every stitch, we eliminate compromise. This meticulous, closed-loop process allows us to marry luxury durability with a steadfast commitment to the planet.

Frequently Asked Questions

All Your Doubts, Sorted in One Place

We offerΒ Partial Cash on Delivery (COD): simply pay β‚Ή199 online to confirm your order and the balance upon delivery. Please note a nominalΒ COD fee of β‚Ή50 applies to this service. Want to skip the fee? Pay the full amount online via UPI to waive the COD charge and get anΒ extra 5% offΒ your order!

Orders are dispatched withinΒ 2–3 working days. After dispatch, Standard DeliveryΒ takes 3–6 working days, whileΒ Express Shipment (available for selected products) arrives within 1–3 working days. Both options will be visible at checkout. We offerΒ free shippingΒ on all orders over β‚Ή1,000 across India! For orders below β‚Ή1,000, a nominal delivery fee of β‚Ή100 applies.

We've got you covered! You can request a size exchange within 3 days of delivery for a nominal shipping fee of β‚Ή149. If you need to exchange the same item a second time, the charge is β‚Ή249. Simply raise a request on ourΒ Exchange Portal, and we’ll handle the doorstep pickup. The entire process typically takesΒ 10–12 working days.

While we do not offer cash refunds, you can return your item withinΒ 3 days of deliveryΒ forΒ store credit. A logistics charge of β‚Ή199 will be deducted, and the remaining balance will be added to yourΒ Rooshy Store WalletΒ for any future purchase. Please note thatΒ innerwear, swimwear, and fur jacketsΒ are strictly ineligible for return or exchange.

Yes, you can cancel your order within 24 hoursΒ of placement, provided it hasn’t been shipped yet. After 24 hours, cancellations are no longer possible. If you cancel within the window, the full amount will be credited to yourΒ Store Wallet (please note: we do not offer cash refunds). To cancel, contact us immediately at info@rooshy.in or DM us on Instagram @rooshy.in.

We’re so sorry if this happens! To help us resolve the issue, please record anΒ unboxing videoΒ as you open your parcelβ€” this is required to process your claim. Report the issue withinΒ 24 hours of delivery. Email us at care@rooshy.in or DM us on Instagram @rooshy.in. We will arrange aΒ free replacementΒ for you immediately at no extra cost.

Our dresses are designed to flatterΒ every body type! Most of our styles featureΒ stretchable Lycra fabricΒ with an inner lining, ensuring they hug your curves beautifully while providing a comfortable fit across all sizes. Each product page includes theΒ exact fabric, length, and model's size so you can shop with confidence. We offer an inclusive range fromΒ 2XS to 5XL. Still unsure? DM us on Instagram @rooshy.in with your measurements, and we’ll help you find your perfect fit!

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